About the department:
Accounts Receivable Customer Ledger department supports Coloplast entities across the globe in ensuring that Customer Accounts are up to date. We are group of almost 20 people that perform prepare dunning letters & customer statements, deliver aging reports, supports debt collection and continuously work on improving Accounts Receivable processes. Accounts Receivable is part of Global Finance Support located in Szczecin.
About the job:
We are looking for a person for a currently created position to support one of our projects. Employe will closely cooperate with our Collection team and different teams in Local unit. New employee will be responsible for working with data, providing correct reporting, improving the processes, working on automatization. This position also will require regular meetings with Local unit and external Customers, keeping good track and overview of open receivables, reporting AR key finance indicators to Team Leader and relevant Business Stakeholders.
Currently, we are looking for a new colleague for a temporary contract (approx. 12 months) with a possibility to be prolonged.
Responsibilities:
- Performing analysis and overview of receivables accounts
- Analyze large datasets to identify patterns and insights
- Identify and resolve data-related issues promptly
- Possibility on working on new process and it’s establishing
- Work closely with internal teams to understand data needs and deliver actionable insights
- Prepare comprehensive reports and presentations to communicate findings to stakeholders
- Develop models/financial reports and prepare key finance indicators related to project
- GL reporting
- Be point of contact to resolve customer inquiries
- Control over Order to Cash process
- Monitoring all aspects of the collection of outstanding debts owed to the company to ensure it is well within control
- Performing matchings on customer accounts based on own investigation and on LOB request
- Supporting Collection team if needed
- Good written and verbal English skills
- Very good analytical skils
- Bachelor’s or Master’s degree in Finance, Accountancy, Economy, Business Management or similar
- Experience in a transactional role within Accountancy/Finance area with direct exposure to Customers
- Very good experience in Excel
- Data entry skills – comfortable user of ERP systems and spreadsheets
- Experience in Customer Service role will be an additional benefit
- Availability to work until afternoon hours (one day per week)
- Customer service skills including conflict de-escalation and phone/e-mail etiquette
- High ethical standards
- Analytical and good with numbers
- Problem solving skills
- No probation period – long-term contract from the start
- Onsite or hybrid and onsite work from our office in Szczecin
- Flexible working hours, Mon-Fri
- International work environment with Scandinavian culture
- Opportunity to use and develop foreign languages in daily work
- Fantastic work atmosphere full of respect and partnership
- Internal trainings available in CPBC Academy
- Modern workplace
- No dress code zone
- Great company events
- Sports card
- Private medical care
- Transportation co-funding
- Restaurant card
- Holiday bonus and occasional cards
- Delicious coffee and fresh fruits